EHR Build, Optimization & Epic Refuel Consulting
Digital Health Partners provides experienced healthcare IT professionals to support EHR build, optimization, and refuel initiatives across major electronic health record platforms including Epic and Oracle Cerner.
Healthcare organizations frequently reach a point where their EHR environment requires significant refinement following initial implementation. Workflow inefficiencies, underutilized functionality, and evolving clinical requirements can all create opportunities for improvement.
Our consultants help health systems evaluate their current environment, redesign workflows, and implement system enhancements that improve clinical efficiency, operational performance, and user satisfaction.
From targeted configuration improvements to large-scale Epic Refuel programs, Digital Health Partners provides the expertise needed to maximize the value of healthcare technology investments.
Epic Refuel & EHR Optimization
Many healthcare organizations launch optimization initiatives several years after their initial EHR implementation. Epic refers to these structured improvement programs as Refuel initiatives, designed to help organizations revisit system configuration, streamline workflows, and introduce new capabilities.
Digital Health Partners supports health systems throughout the entire Epic Refuel lifecycle, helping organizations identify opportunities for improvement and implement changes that deliver measurable operational benefits.
Our consultants bring hands-on experience supporting Epic optimization and Cerner enhancement programs across clinical, revenue cycle, and patient access environments.
What is an Epic Refuel?
An Epic Refuel is a structured initiative designed to improve an existing Epic environment by optimizing workflows, enhancing system configuration, and introducing new capabilities that improve clinical efficiency and operational performance.
Typical optimization initiatives include:
- Clinical workflow improvements
- Order set and documentation optimization
- Revenue cycle configuration improvements
- Reporting and analytics enhancements
- Integration and interoperability improvements
- User experience and personalization improvements
Our Methodology
Digital Health Partners approaches optimization and refuel initiatives through a structured methodology designed to ensure measurable improvements and sustainable system performance.
Discovery & System Assessment
We begin by evaluating the current EHR environment, including system configuration, workflow alignment, and user feedback.
This assessment identifies areas where the EHR platform may not be fully supporting clinical or operational workflows.
Workflow Redesign
Our consultants work directly with clinical and operational stakeholders to redesign workflows and ensure system configuration supports real-world healthcare delivery.
This phase often includes opportunities to introduce previously unused EHR functionality that can significantly improve efficiency.
Build & Configuration
Once improvements are identified, our analysts support the build, configuration, and testing of system enhancementsacross the EHR environment.
Our teams bring hands-on experience supporting build environments within Epic and Cerner applications, including both clinical and revenue cycle modules.
Deployment & Optimization
Following configuration updates, our consultants support deployment, validation, and ongoing optimization to ensure improvements are successfully adopted across the organization.
This phase often includes user education, personalization support, and ongoing performance monitoring.
Global Delivery Model
Digital Health Partners delivers EHR expertise through a global healthcare IT workforce model, enabling organizations to access specialized talent across multiple regions.
Our consultants are located across:
• United States
• United Kingdom
• United Arab Emirates
• India
This global approach allows healthcare organizations to scale project teams quickly while ensuring each role is filled by professionals with the right skillset, right experience, and right geographic alignment.
We have extensive experience building international healthcare IT teams from the ground up, combining onshore leadership with global analyst support to deliver large-scale optimization and refuel program
Epic & Cerner Expertise
We support optimization and refuel initiatives across:
- Clinical applications
- Revenue cycle systems
- Patient access workflows
- Interoperability platforms
- Reporting and analytics environments
Our goal is to help healthcare organizations ensure their EHR platforms fully support both clinical care delivery and operational performance.
When Organizations Engage DHP
Healthcare organizations typically engage Digital Health Partners for optimization and refuel initiatives when:
• The EHR system has been live for several years
• Clinical workflows require improvement
• System functionality is underutilized
• Operational efficiency needs improvement
• New capabilities are being introduced
Our consultants help organizations unlock the full potential of their EHR platforms while ensuring technology continues to support evolving healthcare delivery models.
Planning an Epic Refuel or EHR Optimization Initiative?
If your organization is exploring an Epic Refuel program, EHR optimization initiative, or system enhancement project, the Digital Health Partners team would welcome the opportunity to discuss how we can support your goals.
Contact Digital Health Partners to learn more about our EHR build, optimization, and refuel consulting services.